Frequently Asked Questions
Everything you need to know about shopping with Gatta.
What shipping methods are available?
We offer standard and express shipping worldwide. Delivery times typically range from 3 to 7 business days depending on your location and chosen service.
How can I return an item?
You can return any unworn item with original tags within 30 days of delivery. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for your body type.
Can I track my order?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
Gatta is committed to ethical fashion. We prioritize high-quality, durable fabrics and work with certified manufacturers to minimize our environmental footprint.